Returns 

We do not have a refund policy - only exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

Sale items 
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bnaturalpakistan.com and send your item to: 35-K, First Floor, Commercial Area, Phase 1, Defence Housing Authority, Lahore PK 54000.

Shipping 
To return your product, you should mail your product to: 35-K, First Floor, Commercial Area, Phase 1, Defence Housing Authority, Lahore, PK 54000.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.